A Get electronic maintenance manuals (such as solid wood waxing tutorials and fabric cleaning guides) from the official website/customer service, and regularly push seasonal maintenance suggestions (such as anti-mildew tips in humid weather).
A We provide lifelong maintenance services, and charge labor fees + accessories fees at cost price after the warranty period, and old customers enjoy a 20% discount.
The company will bear the repair costs for the installation team's operational errors; if the customer installs it by himself and causes damage, he can purchase an accessories package or apply for paid door-to-door service.
A If the error is found before signing, it can be rejected and remade for free; if it is inconsistent due to the customer's measurement error after use, the cost of transformation must be borne, and the company will assist in optimizing the plan.
A Provide the order number and photos of the defects, and we will provide free repair/replacement during the warranty period; if it is damaged by human factors, you can contact after-sales service for paid repair, and the technical team will come to evaluate the plan.
Nantong Domera Furniture Co., Ltd. is a professional production and processing company of indoor furniture.
